How can I activate an account? Why is the New Order button inactive?

Modified on Thu, 22 Aug at 1:20 PM

To activate your trading account and start trading the markets, you will be required to make a minimum deposit. To find out the minimum deposit amount for each account type, please head to the Account Types section of our website.


If you have not yet completed the minimum deposit, please check this related article, which explains how you can deposit funds through your Dashboard.


If, after completing the minimum deposit, the new order button is still not active, please follow the next steps:


If, after following the steps, you still have problems, please don't hesitate to contact us.

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